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Room 314

Give Content Contributors the AX

Monday, Oct 22 9:30 - 10:15

Presented by Nikki Massaro Kauffman

Do you have trouble with your content contributors? Is your content out-of-date, inaccurate, or inaccessible? Are you tired of getting support calls to just “put this on the web for me”?

Since these contributors aren’t likely your direct reports, and contributing content may not even be their main duty, you have very few tools in your arsenal to coax them. You have no sticks. You might not even have carrots. But you can have an AX.

AX, or authoring experience, is the user-experience for people who author or contribute content. In this session you will learn about AX, the benefits of a good AX, what you can do to improve your CMS’s AX, and where we’re headed with HAX, an open source AX that works with multiple CMSs.



Nikki Massaro Kauffman


Nikki Massaro Kauffman is a unique combination of front-end developer, multimedia specialist, and educator. Nikki uses the web and educational technology to give learners of all backgrounds access to education. It is more than job to her; it is her calling. She has degrees in both computer science and in education and has been working in these fields since 1998.